Refund Policy

We want you to pay only for CabiPlan when it's working for you. That's why every company starts with a 14-day free trial - no card, no charge - and why you can cancel any time.

Monthly plans

• You can cancel any time from your dashboard (Billing > Card & invoices). You keep your plan until the end of the month you paid for, and you won't be charged again.
• We don't refund partial months, except where the law requires it.

Yearly plans

• If you change your mind, write to us within 14 days of your first yearly payment and we'll refund it in full.
• After 14 days you can cancel any time; you keep your plan until the end of the paid year and it won't renew. We don't refund the unused part of the year, except where the law requires it.

Pay per order

• There's no monthly fee. You're charged at the start of each month for the previous month's orders, and never more than the monthly cap of your plan.
• The same design sent to the cart again within 24 hours counts as one order.
• Spam or test orders: mark them in your dashboard (Orders > “Spam or test? Don't charge it”) before the month is billed and they won't be charged. If you notice one after you've been charged, write to us within 30 days and we'll refund it.

Changing plans

When you move to another plan, the unused part of your current subscription is credited automatically toward your next invoices.

Mistakes and problems

If you were charged by mistake - for example twice, or after cancelling - or the service was unavailable for a long time because of a problem on our side, write to us and we'll put it right with a refund or credit.

How to ask for a refund

Email support@cabiplan.com from your account's email with your company name and the invoice in question. We answer within two business days. Approved refunds go back to the original card through Stripe and usually show within 5-10 business days, depending on your bank.

See also our Terms of Service.