Terms of Service

These terms are an agreement between CabiPlan (“CabiPlan”, “we”) and the business that signs up for CabiPlan (“you”, “the company”). By creating an account or using the service you agree to them. If you sign up on behalf of a company, you confirm you're allowed to accept them for it.

1. The service

CabiPlan is software for cabinet companies: a 3D kitchen planner with your catalog, door styles and prices, which your customers use on your planner link or inside your website, and a dashboard for your designs, leads, designer requests and orders. We host and run it; you manage your company's catalog, team and settings.

CabiPlan is a business-to-business service. Your customers use your planner for free and have no account or contract with us - your relationship with them, including prices, quotes, orders, delivery and payment for your products, is yours.

2. Your account

• Keep your sign-in details safe and give dashboard access only to people who work for you. You're responsible for what happens under your account.
• The information you give us (company name, contact email, billing details) must be correct.
• Tell us at support@cabiplan.com right away if you think your account has been misused.

3. Free trial and plans

New companies get a 14-day free trial with everything in the Pro plan. No card is needed for the trial and nothing is charged during it. When the trial ends you continue on the plan you chose; if you didn't choose one, you move to Pay per order. Current plans, prices and what each includes are on our pricing page and in your dashboard under Billing.

4. Payment

• Payments are handled by Stripe. Card details go to Stripe directly and are never stored by CabiPlan.
• Monthly and yearly plans are billed in advance at the start of each billing period and renew automatically until cancelled.
• Pay per order is billed at the start of each month for the previous month's orders. An order is a customer's “Add to Cart” in your planner; the same design sent again within 24 hours counts once, and you can mark spam or test orders so they aren't charged, until that month is billed. The monthly total never goes above the cap shown for the plan.
• Prices are in US dollars and exclude taxes, which are added where the law requires.
• We may change prices. A new price applies to new subscriptions right away and to existing ones from their next renewal after we've told you by email at least 30 days ahead.
• If a payment fails, you have 7 days to update your card. After that your planner is closed to your customers until payment is made. Your dashboard and data stay - nothing is deleted for a missed payment.

5. Changing plans and cancelling

You can change plans or cancel any time from Billing. Moving to another plan credits the unused part of the current one. Cancelling stops future renewals; you keep your plan until the end of the period you've paid for and then move to Pay per order. Refunds are covered by our Refund Policy.

6. Your content

Your catalog, prices, photos, 3D models, logo and the designs, leads and orders in your account are yours. You give us permission to store, process and display them only to run the service for you. You confirm you have the rights to anything you upload (for example, product photos and 3D models you didn't make yourself).

Personal data of your customers that reaches you through the planner (such as names, emails and phone numbers from the Save Project and Designer Assistance forms) is processed by us on your behalf, as described in our Privacy Policy. You're responsible for having a lawful basis to collect it and for telling your customers how you use it.

7. Acceptable use

You agree not to:

• use the service for anything unlawful, deceptive or infringing;
• upload malware or content you don't have the rights to;
• try to access other companies' data, break or probe our security, or overload the service;
• copy, resell or rebuild the planner or the service, except as your plan allows (for example, embedding your own planner on your own site).

We may suspend accounts that break these rules, and will tell you why unless the law or security prevents it.

8. Availability and changes

We work to keep CabiPlan running and your data safe, with backups and monitoring, but the service is provided “as is” and we can't promise it will never be interrupted. We keep improving the service and may change features; if we remove something important from your plan, we'll tell you in advance.

9. Liability

To the extent the law allows, CabiPlan is not liable for indirect or consequential losses (such as lost profits or lost orders), and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing in these terms limits liability that can't be limited by law.

10. Ending the agreement

You can stop using CabiPlan at any time. On request we'll export your data and then delete your company's account and data, except records we must keep by law (such as invoices). We may end the agreement with 30 days' notice, or right away if you seriously break these terms.

11. Changes to these terms

We may update these terms. For changes that matter, we'll email account owners at least 30 days before they take effect. Continuing to use the service after that means you accept the new terms.

12. Contact

Questions about these terms: support@cabiplan.com.
CabiPlan, 815 Sandy Ln, Warwick, RI 02889